Job Program Operations Coordinator, Perth

Description

About Us

At WA Primary Health Alliance (WAPHA), we are dedicated to transforming and sustaining primary health care across Western Australia. As one of the 31 Primary Health Networks (PHNs) in Australia, we proudly manage three PHNs, guided by our 2023 - 2026 Strategic Plan. Since our establishment in 2015, we've been committed to strengthening primary care through innovative partnerships and a 'one health system' approach, ensuring better access to services and improved health outcomes.

Our work focuses on:

• Supporting general practices to deliver top-quality patient care.
• Funding local primary health services tailored to community needs.
• Connecting local services to simplify the health care system.
• Leading system-wide reform for long-term impact.

As an organisation that thrives in a dynamic environment, we embrace change and seek team members who are adaptable and flexible in their approach.

We are proud to be an inclusive organisation, welcoming applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people from diverse cultures, and people living with disabilities.

Find out more about our values, workplace, and culture here.

About The role

As a Program Operations Coordinator within WAPHA’s Commissioned Services portfolio, you will play a pivotal role in supporting the delivery of high-quality health programs across Western Australia. Reporting to the Program Operations Manager, you’ll work closely with Activity Leads and other stakeholders to coordinate program activities, manage documentation, and ensure operational processes run smoothly and efficiently.

Employment Type: Full-time Maximum term contract for 2 years

Location: WAPHA Head Office, Level 2, 1 Hood Street, Subiaco (Hybrid role)

Salary: Band 4 ($90k Plus 12% Superannuation)

Key tasks and responsibilities:

• Provide full administrative support across the program lifecycle, including planning, implementation, and reporting
• Maintain accurate digital records and documentation using JIRA, SharePoint, and Microsoft Teams
• Prepare high-quality reports, RAID logs, project status updates, and correspondence
• Support change management activities and assist project managers and business owners
• Assist with budget monitoring and reporting in collaboration with the Program Operations Manager and Finance Partner
• Prepare and process invoices, purchase orders, and budget statements
• Initiate and manage procurement workflows in JIRA to support commissioning processes
• Coordinate commissioning deliverables and collaborative activities across portfolios
• Act as the first point of contact for internal team members and external consultants
• Coordinate meetings, workshops, and training events, including agenda preparation, minute-taking, and action tracking
• Develop and distribute user documentation and training materials
• Ensure program documentation and systems reflect current operations and decisions
• Maintain and update project channels, SharePoint sites, and archives
• Uphold WAPHA’s values and Code of Conduct
• Participate in team meetings, professional development, and quality improvement activities
• Maintain confidentiality and report safety concerns promptly
• Perform other duties as directed by the Chief Executive Officer or delegate

To be considered for this role, candidates must meet the following selection criteria:

Essential experience and education

• Tertiary qualification or formal training in a relevant discipline, or equivalent experience gained through a combination of education and professional development
• Proven experience in project support or high-level administration within a complex organisational environment
• Demonstrated financial understanding, including budget preparation, monitoring, and reporting
• Strong written communication skills, with the ability to generate accurate agendas, minutes, and committee documentation
• High-level interpersonal and communication skills, with the ability to engage confidently with executive and leadership stakeholders while maintaining confidentiality
• Excellent organisational skills with the ability to manage and prioritise multiple tasks with attention to detail
• High level of computer literacy, including proficiency in Microsoft Office 365 and familiarity with ERP and CRM systems.

To Apply

Please submit your application by clicking the ‘Apply’ button.

Your application should include your CV. As part of our recruitment process, you will be invited to complete an online assessment. This assessment consists of interactive questions designed to give us further insight into your experience and approach. It will simulate scenarios that you may encounter in the role.

Applications close 11:59pm Tuesday 19th August 2025.

WAPHA reserves the right to commence shortlisting prior to the advertised close date.

For further information please email Write to the company Please note that applications must be submitted via the link provided – applications received by email will not be accepted.

Applicants must hold current, unrestricted working rights in Australia to be eligible for this role. Candidates without valid authorisation to work in Australia will not be considered. Compliance with all relevant employment laws and regulations is mandatory.

Successful candidates will be required to provide relevant qualifications, along with documentation including a valid visa (if applicable), passport, and police check upon request.